One Stop Decorating Celebrates Upcoming Milestone

April 2019 marks a silver anniversary for One Stop Decorating. 

Owner Steve Roellchen points to outstanding products, sales and service as the winning combination for his business, which is focused on window coverings and treatments. This family-owned company with nearly 30 employees offers four convenient locations–Shawnee, Overland Park, North Kansas City and Lee’s Summit–to help you find your style with their talent.

Successful Business Formula
“We are family owned and have survived and flourished through the recession, the emergence of numerous home centers and the rise of websites through good old-fashioned service, fair prices and doing it right. We’ve thrived for 25 years because we are family owned and very hands on,” remarked Steve. “Our team is incredible and has been with us a long time. Our emphasis is on a positive customer experience from start to finish.”

As your KC-metro window-fashion experts, One Stop Decorating wants to help you adorn your home with the latest styles to meet your needs. One Stop Decorating is honored to be part of the Hunter Douglas Alliance Program and has been named a Centurion Program Member. Both signify an elite combination of professionals carrying this high-end brand of window treatments and meeting stringent quality criteria. Steve reports Hunter Douglas is designed to handle anything the skies send your way; in fact, it’s the best product on the market, backed by outstanding sales and service.

“There’s no substitute for having integrity in your business and that’s the foundation of our company. It’s customer service start to finish,” advised Steve. “We service our products, and we react quickly to customer needs and take care of their issues. One Stop Decorating is a custom business, and we educate the customer to ensure they’re getting the products and service that meet their needs. The staff at One Stop Decorating delivers solutions to your window treatment requirements.”

A Step Above
Not only does One Stop Decorating feature window blinds, window shades, plantation shutters and custom draperies, but other decorating essentials such as wallpaper, fabrics, furniture and accessories are carried. One Stop Decorating has a product for any budget, whether it’s your first home, the last or anything in between. According to Steve, superior products backed by superb service set his company apart from the competition.

“We handle not only sales, but installation work as well, and the installers work for us. They’re not contractors. Every installer goes through a certification process. We have a master installer and three others who are certified installers. They go through constant training, and as the business and technology change, they change,” shared Steve. “Most importantly, we service everything we sell. That means less hassle for the customer.”

Getting Smart
If you’re needing a firsthand look to grasp the potential for your home, their showrooms display the gorgeous colors, textures, features and types of window treatments that can become a part of your decor. You can even take in a demonstration of window coverings integrated into the Smart Home concept. With motorized features across your home’s Wi-Fi, customers can program when they want window treatments to open and close, the height of the opening and the angle of the blind. Control devices allow customers to track the path of the sun throughout the year and program their blinds to follow.

“We integrate with current automation systems, and the installers know how to integrate with those systems, or they can use the Hunter Douglas system. Every year home automation gets more important for the customer, and I’d estimate that 50 percent of ours have a home automation system or phone app to control their window coverings,” commented Steve. “If you’re spending money for an energy-efficient shade, they’re only effective when the shade is engaged. With Smart Home systems, you can set screens in your home to go up and down to provide the most advantage and customize them to your lifestyle. You’ll receive the maximum benefit of the products you purchase.”

The future looks promising for this family-owned business, and the potential of another 25 years in business is certainly a solid one. With a firm reputation based on incredible start-to-finish service, great products and free shop-at-home opportunities, it’s easy to see why five-star reviews are commonplace for One Stop Decorating.

“We’re a second-generation business and we’re here to stay. You can buy with confidence from One Stop Decorating. We’re priced competitively and service is exceptional. We want to help you find the right product that does what you want it to do. On installation day, there are no surprises and customers are happy,” added Steve. “We have an incredible team of store associates, installers, service techs and sales team members offering the best service and product within a customer’s budget. We don’t oversell and we don’t undersell. At One Stop Decorating, we’re here to get customers the most for their
dollar.” ■

To learn more, visit onestopdecorating.com.