CareNow Urgent Care: Continuing Service, Value and Convenience in the KC Metro

When it comes to naming a business, that moniker should exactly describe the benefits customers can experience when they walk in the door. It can also signal enhanced services for an already well-established company.

In December 2016, CareSpot clinics became CareNow Urgent Care, offering a new level of urgent care service to Kansas City-area customers. For patients, it means exceptional care at the same convenient locations that you’ve enjoyed for years. CareNow Urgent Care offers outstanding urgent care and family care services in Blue Springs, Lee’s Summit, Raytown and Kansas City in Missouri, and in Leawood and Overland Park in Kansas. The clinics are still a part of the HCA Midwest Health network, working in conjunction with HCA Midwest Health-affiliated hospitals, emergency facilities and physicians to meet your healthcare needs across the spectrum.

Excellence Continues with Innovation
“The CareNow brand represents our one-stop approach to service, value and convenience in providing urgent care services across Kansas City,” stated HCA Midwest Health President M.L. Lagarde III. “Patients will find the same exceptional service for their urgent medical needs that they have trusted us to provide in their community for a few years.”

The centers provide a wide range of medical services with the convenience of extended hours, walk-in appointments and Web Check-In® to reduce waiting in the center lobby. Web Check-In is CareNow’s innovative process that virtually eliminates waiting in the clinic lobby. Web Check-In is a convenient way to check in and be called as soon as your room is ready. In fact, the process allows you to wait to see the doctor from the comfort of your home, at the office or anywhere you havea phone.

“Web Check-In is the convenience busy families and patients need to receive the care they deserve. It’s ready to serve you and your family in a neighborhood near you,” noted Kelly Mullinax, CareNow Urgent Care. “Use our Web Check-In service and wait at home, not in a doctor’s lobby. Just go to KansasCity.CareNow.com, click on the Web Check-In button, enter your information, and wait at home, at work, anywhere. We’ll call when the doctor is ready to see you. Web Check-In® is another way CareNow gives you the convenience you need and the care you deserve. If you complete a Web Check-In outside of normal clinic hours, we’ll process it as soon as the clinic opens.”

Continuity of Care and Technology
CareNow Urgent Care is known for the high caliber of care from great physicians, nurses and other providers; its compassionate concern for patients; and its use of technology to enhance the patient experience. CareNow Urgent Care is HCA’s national urgent care network and will finish its expansion into 11 new markets this year.

CareNow Urgent Care centers provide healthcare services to treat non-life-threatening medical problems that can develop unexpectedly and require immediate attention, complementing services provided by primary care physicians and hospital emergency rooms. If necessary, patients requiring a higher level of care may be immediately connected to the broader resources of HCA Midwest Health. Having urgent care services as part of HCA Midwest Health provides a seamless range of care for patients and physicians in the communities served.

Locations are open seven days a week from 8:00 a.m. to 8:00 p.m. and offer a vast selection of conveniences including in-house laboratory and complete digital X-ray facilities. CareNow Urgent Care features a committed team of medical providers addressing urgent care, primary care and occupational health services when you need them, including everything from sore throats to stitches to X-rays for broken bones, from vaccinations to physicals for the entire family. CareNow Urgent Care can also provide a wide range of preventive attention, including flu shots, school physicals, audiograms, EKGs, pregnancy tests and a host of other services. Also, because staff cares about how you’re doing while you’re at the center and after you leave, they will follow up with you after the visit.

Commitment to Patients Continues
CareNow Urgent Care is committed to giving you the most effective medical care at the times and places that are most convenient for you. Getting in to see the doctor isn’t a problem because CareNow Urgent Care is open seven days a week and weeknights with extended hours. No appointment is necessary, and most insurance copays are accepted. At CareNow, you receive care from highly qualified doctors or other caregivers, including nurse practitioners and physician assistants. ■

To find a location or take advantage of Web Check In online, visit kansascity.carenow.com.